Answers to some of the most asked questions from shared owners.
If you can't find what you're looking for, please get in touch
If you're not happy with our service, please let us know.
Yes, you can extend your lease.
Sorry, we don’t keep a spare set of keys.
If you lose them, it‘s your responsibility to replace them and pay for any lock changes.
If you need a copy of your lease, please get in touch.
If we don't have a copy of your lease on record, there may be an administration fee to cover the costs of applying for a copy.
Alternatively, you can go to the Land Registry Service, or your solicitor may hold a copy.
Yes, shared owners have the legal right to take in a lodger, but you must get our permission first.
You may, depending on the terms of your lease, also need the permission of your mortgage lender.
However, you mustn’t allow your home to become overcrowded, so you can only take in a lodger if you have enough space.
If you'd like to keep a pet in your home:
- Please check the conditions of your lease first
- You must ask our permission using the pet request form below
- Once we've received your request, a member of the housing team will get in touch
- If you do have a pet, or have visitors with pets, it's your responsibility to make sure that they are supervised, kept under control and do not cause nuisance or annoyance to neighbours.
Find out how and when to pay your rent
No, subletting a shared ownership lease is not permitted, under any circumstances, because it:
- Would affect the terms and conditions on which the mortgage has been secured
- Would be contrary to funding regulations on which we raised money to build your home
- May not comply with our allocations policy.
If you'd like any further information or to talk to one of the team, please get in touch:
Email: leaseholdsupport@midlandsrural.org.uk
Call: 0300 1234 009