Our normal opening hours:

Monday to Friday: 9am to 5pm

Emergency repair

Guidance on what to do and who to contact in an emergency - always call us on 0300 1234 009 and listen to the options

Emergency details

Repair request

Submit the repairs form on myhomeonline (non emergency only)

Log a repair online

Complaints

If you’re not happy with our service or we’ve got something wrong, please let us know 

Let us know if you're not happy

Subject Access Request (SAR)

You have the right to access your personal data and the right to understand why we hold your data and our lawful basis for doing so

Find out how

Provide us with feedback

If you're impressed with something we've done or you have a suggestion to improve our service

Let us know

Media enquiries

Our Communications team is here to help the media and spread the news about NRHA. Please let us know details of your enquiry and your timescales. 

Contact the Communications team

Additional support

We want to make sure our service works for you.


If you have a disability, health condition or personal circumstances that mean you need extra support, please let us know when you contact us.

We’ll do our best to be flexible around your family, work, religious or cultural commitments.