It's always motivating to get a 'thank you' or 'well done'! We learn from all feedback, so it will help us continue to improve the way we do things. 

The quickest way to send us a compliment or suggestion is to complete the online form below. 

Got an idea for how we can improve? 

Your Idea Matters is a simple way to share your ideas and suggestions to help us improve services – with the chance to win £20 voucher.

  • We're looking for the big, small, simple and grand ideas
  • Every three months, all ideas are reviewed by a panel of managers.
  • The winning idea will be implemented and the customer will receive a £20 voucher.
Send us your idea 
 
Other ways to send us a compliment or suggestion:

Email us
On MyHomeOnline
Give us a call: 0300 1234 009

Send us a compliment

Your first and last names please
Please tell us as much detail as you can and include the names of any staff involved, so we can pass on your comments
Are you happy for us to contact you for a quote about your experience?
How would you like us to contact you?