A formal complaint is an expression of dissatisfaction about the standard of service, actions or lack of action by us, our own staff, or those acting on our behalf, affecting an individual customers or group of customers.
1 April - 30 June 2026
1 April - 30 June 2025
1 July - 30 September 2025
1 October - 31 December 2025
1 January - 31 March 2026
