What repairs are taking place?

The easing of lockdown restrictions has allowed us to work with our contractors to provide a more comprehensive repairs service whilst ensuring everyone’s safety and wellbeing.

Stay Alert

WHAT REPAIRS ARE TAKING PLACE?

We are now taking requests for urgent and routine repairs.

If you have a repair that you like to report, please click here to visit the 'report a repair' page.

WHAT HAPPENS IF I HAVE SUSPECTED OR CONFIRMED CORONAVIRUS

It is essential that you tell us if you or someone in the household has a suspected or confirmed case of Coronavirus when reporting a repair. This will allow us evaluate the repair; as every emergency is different we will need to plan how to complete the works whilst looking after everybody’s wellbeing and safety.

WILL YOU STILL BE CARRYING OUT MY ANNUAL GAS SAFETY CHECK?

Yes we will continue to follow all guidelines from Government and our Regulator and will be prioritising all programmed services to ensure the safety of our residents.

More information can be found on the gas safe website.

WILL GRASS CUTTING / GROUNDS MAINTENANCE WORKS CONTINUE?

Routine grass cutting will take place. Our Contractor will have personal protection equipment and sanitising facilities. They will follow the Governments guidance during these visits. As this work will be carried on communal areas, we ask you to respect the Governments guidance regarding social distancing.

If you need to contact us please email us or use myhomeonline

If you are not registered with myhomeonline it is quick and easy to sign up.

If you need help, email us at enquiries@midlandsrural.org.uk and we can register for you.