To rent, buy or swap
Our process and what is in the pipeline
Everything you need to know

Your responsibility

Our part and your part poster

Your repair responsibility

What residents are responsible for:-

Bathroom:-

  • Toilet seat
  • Plugs and chains

Doors:-

  • Door numbers/plates
  • Door bell
  • Broken/cracked glass in door (we will board up to make safe if necessary and possibly recharge).
  • Internal doors including handles, locks, bolts and hinges
  • External door – lost keys/keys broken in lock
  • Letterbox

Windows:-

  • Broken glass in window (we will board up to make safe if necessary and possibly recharge).
  • Broken glass panels (we will board up to make safe if necessary and possibly recharge).
  • Lost keys to window locks (keys will be provided when you move in)

Kitchens:-

  • Cooker repairs (cookers are gifted to residents when they move in)
  • Kitchen fittings provided by the resident

Electrical:-

  • Replacing light bulbs, fluorescent tubes, starters, plugs and tripped fuses (excludes sealed bathroom units)

Plumbing:-

  • Blocked drains, toilets, sinks/wash hand basins, baths etc (excludes communal drains)
  • Plugs and chains
  • Washing machine fittings and hoses

Other:-

  • Greenhouses
  • Garden sheds (including base)
  • Painting and treating of fences
  • Floor coverings
  • Driers
  • Garden
  • Internal decoration