The A-Z of Services

Please find below the list of services we provide.

Shortcut list:

A

Anti Social Behaviour

Anti-social behaviour can broadly be defined as: Behaviour likely to cause har....

Allocations

  This is the term used by social landlords to describe the process of....


C

Consultancy

SURVEYS, MANAGEMENT, KNOWLEDGE, INITIATIVES, ADVICE, ASSISTANCE Our services are ava....

Complaints, Compliments, Suggestions

The Association aims to deliver excellent standards of service to all i....

Customer Service Standards

Northamptonshire Rural Housing is committed to continuously improving their performance a....


D

Debt Advice

How to avoid getting into arrears   If you live in a rente....


H

Hosting - Leicestershire Rural Housing Enabler

  The Leicestershire & Rutland Rural Housing Enabler exists to promote the dev....

Housing Needs Surveys

The Housing Needs Survey is the first step in the process of meeting the affordable housi....

Hosting - Trent Valley Partnership

This Midlands Rural initiative has brought together three local authorities and three reg....


L

Land Identification

If, as a result of the Housing Needs Survey, a need for affordable housing is identified ....

Local Connection

Local connection is determined by the relevant Section 106 agreement for each individual developmen....

Local Lettings Policy

A Local Lettings Policy is used by the Association when managing stock in a village where there is ....


M

Maintenance

The Association provides a variety of development and management services to meet local h....

Mutual Exchange

Under the 1985 Housing Act tenants have the right to exchange their tenancy with another ....


N

Neighbourhood Management

The managment of our properties is our on-going commitment to supportin....


P

Property Management

The Association provides a variety of development and management services to meet local h....

Planning Application

The Association specialises in ‘exception site’ development for afforda....


R

RESPECT Standards

Northamptonshire Rural Housing Association (NRHA) has signed up to the Respect standard which i....


S

Scheme Design

Often the most critical, but enjoyable, phase of any development. The Association becomes....

Section 106 Agreement

Section 106 (S106) of the Town & Country Planning Act 1990 allows a local planning authorit....