The National Conversation is your chance to tell us what services are most important to you as a tenant or shared owner of a housing association, council or co-op or if you live in a home managed by an ALMO. Landlords are encouraged to take part too.
During the first stage, held from January to March this year, the Tenant Services Authority (TSA) listened to what tenants said was most important to them. In the summer the TSA launched a second stage, where they asked you to tell them what you thought of the standards they had drawn up. They were based on what you’d said in the first stage. The third and final stage of the National Conversation is due to start in November. That’s when the TSA publish what you told them during the summer. The TSA also publish their revised proposals for landlord standards and ask for your help in checking that they have got the wording exactly right, so that you can be sure you get excellent service from your landlord in future. For more information click here
The Residents’ Sounding Board is simply a group of residents made up from Warwickshire, Leicestershire, Northamptonshire and Peak District Rural Housing Associations who have expressed an interest in becoming involved in the way that their Association works, decisions that affect them and the services they receive.
Each of the four Associations are serviced by Midlands Rural Housing who are responsible for the Board’s activities.
The Residents’ Sounding Board is designed to be flexible and to give you a choice over the best way for you to get involved. This will vary from person to person, and from time to time, depending upon your personal preferences and individual circumstances. If you require further information or would like to join the Resident Sounding Board please contact us.