Aims & Objectives

Aim

To provide high quality homes and services which contribute to sustainable
communities.

Objectives

To provide affordable homes in mixed tenure and balanced communities.
To provide excellent, locally accountable customer services with opportunities for customers to actively participate in the management of their homes.
To invest in and regenerate the communities and neighbourhoods we serve and, in partnership with other stakeholders, develop safe and decent neighbourhoods.
To tackle social exclusion by taking a wider view towards the provision of employment, training, care and support, and other services as appropriate.
To provide cost-effective business support services to members of the Group, so that they may deliver cost-effective services and continuous improvement in performance.
To ensure our actions are compatible with sustainable development and contribute to national and global strategies for environmental protection.

Our Business Plan demonstrates how we intend to achieve our objectives